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Phone Calls, Visits and Getting Your Bunny

Phone Calls: 

So glad that you are interested in rabbits.. please do not call asking for those little mini rex or dwarfs, there are ONLY Flemish Giants and New Zealand here.  Please call elsewhere.  I tried going the Holland Lop root for a cuddly little bunny you are requesting for your child, but the Flemish Giants far outshine those little buggers and I don't feel comfortable trying to sell you one.

 

And please understand, I run a hectic schedule with little time for myself.  It is not possible to stay on the phone with you answering questions.  Definitely not trying to offend you, but I need to defend myself.  If you need that kind of time, please schedule an appointment to answer whatever questions you have for the $25 up front charge to cover my time loss.  It requires me to run an even longer day or hire someone to perform my work. 

 

It is very much appreciated if you understand where I am coming from.  You are one person, but multiply that by 100 and it's difficult.  After all, when was the last time you got a free visit at the doctor's office to get his/her opinion?  They have to study to gain their information as I do also. 

 

Visits:

In this same vein please understand that I am not Walmart.  This is not anywhere near a profitable business, it is a hobby at my home that gives me pleasure and a great workout.  If you feel rejected or upset because I am not willing to have people 'just looking' walking through the bunny isles, that is not my problem but is yours. 

 

It takes up my time (ergo, the $25 up front charge) and can put stress on the bunnies, they are intelligent animals and know when strangers are in the midst.  Being their protector I try to discourage unnecessary walk through visits.

 

There was the case of the irate woman complaining about my employee, explained to her it was me, that would not allow her family to walk through and she would bad mouth Delaware Rabbitry to everyone because of it.  After a lengthy explanation of my position I heard nothing back, guess you just can't please everyone. 

 

Getting your bunny:

 

Once you have done your research and are ready to take a rabbit home with you, by all means let's connect.  I will send you pictures if you have something in particular you are looking for, and let you know what we have available before making a trip out. 

 

The end goal is matching the right bunny to their new owner for a long lasting relationship... so far, so good!  Not being a pet store, you are able to see here what the conditions are that the bunnies are raised in, who the parents are, know what feed they have been consuming, receive transition feed to give your new love to help convert to feed of your choice.  As if that isn't enough, I answer the phone and text.  After a purchase if you run into a question or problem, I offer help to get you through it.  That alone is unique and to me invaluable assistance to a new owner, especially if inexperienced. 

 

Thank you for taking the time to read this portion of the blog, hopefully it makes  life easier on all of us :-)

 

 

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